The list displays the selected list of users. Users that haven't been sent a request to transfer their account have Not yet invited in the Request status column. Option 1: Invite users to transfer their unmanaged account Send requests for users to transfer their account to your organization Note: It can take up to 24 hours for a new account name to take effect.
Option 2: Require users to rename their unmanaged account and keep this account separate from Google Workspace.įor instructions, see the sections below. Option 1: Using the transfer tool, invite users to transfer their unmanaged account. If you do find unmanaged accounts with the transfer tool, you have these two options: #HOW TO SEND A POWTOON TO GOOGLE ACCOUNTS UPDATE#
The user has unsupported special characters in their email address. The user must update their username to remove the special characters before their account can be transferred. When you create this user, their organization's email address is removed as an alternate from their existing account. Accounts can only be transferred if the primary email address of the user is an organization email address. The user has their organization's email address as an alternate email on their account. Accounts can only be transferred if the domain in the email address is a primary or secondary domain. This usually happens if you recently verified your domain, or if an unmanaged account was recently created. It can take up to 24 hours for all accounts to appear. A synchronization hasn't updated the data yet. See if you have unmanaged accounts Find users with unmanaged accounts You can't transfer consumer (unmanaged) users to a managed Google Workspace account if those users are members of a family group. For details, see Use CSV to migrate unmanaged users. You can send requests for multiple users at once, or you can send a bulk request using a CSV file. They’ll retain sole access to and control over all of the data in their personal account. If the user declines or ignores the request, they’ll be asked to rename their personal (unmanaged) account with a different email address. If an employee accepts the request from an admin to transfer their account, the admin will be granted access to their data and the ability to manage that account. Later, you can view the statuses of those requests and cancel them as necessary. You can send emails to those individuals, requesting that they convert their personal accounts to Google Workspace accounts. The transfer tool enables you to see what unmanaged users exist, and then invite those unmanaged users to the domain. If you don't have any unmanaged accounts, see Options for adding users. You must be signed in as a super administrator for this task.īefore adding users to your organization, use the Transfer tool for unmanaged users to see if you have any unmanaged personal Google accounts.
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